Personnel Policy

How many dentists are in full compliance with labor laws? We just completed 2 days of Human Resources Recertification Training with Bent Ericksen and Associates and were reminded of just how vulnerable most practices are to very expensive labor disputes. This is a growing trend and we encourage you to protect yourself and your practice from exposure! Contact us if you have questions about this important area of your practice.

10 Tips from Training Camp

10 Tips from Training Camp by Jon Gordon
1. THE BEST KNOW WHAT THEY WANT
“I think a lot of people spend their life being average or good at something, but they don’t strive to be great. The best of the best not only know what they want, but they want it more.”
2. THE BEST WANT IT MORE
“We cannot measure desire in terms of merely thought and wishes. The best not only do the things that others won’t do and invest the time others won’t invest, but they do so with passion and intent to get better. The best are never satisfied with where they are.” Continue reading “10 Tips from Training Camp”

Do your hygienists have a valid license?

I wanted to share some important information from a colleague about an expired hygiene license.

I just had a client casually check the website of his local state board and found that his full time hygienist’s license had not been renewed for TWO years. She will now have to retake the state board exam! The other part time hygienist’s license had expired in February 2009. In both cases he has hygienist’s working for him with no license! It remains to be seen what type of penalty he will incur because of this. Of course I advised him to lay both of them off immediately until the license issue is resolved. Continue reading “Do your hygienists have a valid license?”

Can baby teeth save lives?

Can baby teeth save lives?
Stem cells from baby teeth cryogenically stored could cure serious diseases.
by Pam Johnson

Have any of your patients ever told you or your staff about one of their young children suffering from a chronic or even debilitating disease? Up until now most dentists and practice staff could only listen, empathize, and perhaps suggest a doctor they knew or a new treatment they had read about. Continue reading “Can baby teeth save lives?”

Networking the Old Fashioned Way


Rule One: You must be committed. You aren’t networking if you’re out for instant gratification. An effective network is built upon a solid foundation of relationships that are built over time. A number of years ago I taught a women’s entrepreneurial training course at a community college. As part of the course we discussed networking and their homework assignment was to attend one or two events. When we returned to the subject, a student reported she’d thought networking events were a waste of time. When I asked why she felt that way, she explained that she’d paid to go to several events in her community and she passed out tons of business cards, but she hadn’t gotten any business. Rule number one – don’t expect immediate gratification. Continue reading “Networking the Old Fashioned Way”

Earning Employee Trust Article

Earning Employee Trust It’s no secret that being trusted by team members is critical to any leader’s success. And that fact leads to an all important question: How can you earn your people’s trust … what can you do protect and maintain that most important leadership characteristic? The answer: By exhibiting the following four behaviors …
1. Keep your promises. You don’t have to promise things just to make employees feel good. They’re more interested in being able to depend on what you promise than in feeling good. Just keep the promises you do make and your team will trust what you say.
2. Speak out for what you think is important. Employees can’t read your mind. They don’t know how you feel. If they have to guess about what’s important to you, they may guess wrong. Save them the trouble. Tell them how you feel and why. They’ll respect you so much more.
3. Err on the side of fairness. Be fair to everyone. Employees really do know that things are not always clearly right or wrong. Sometimes you have to make difficult decisions that affect many people. Sometimes those decisions include having to dismiss team members. All your team can really ask for is that you be fair at all times – regardless of the type of decision you have to make.
4. Do what you say you are going to do. Just let your “yes” be yes and your “no” mean no. When you tell people you are going to do something, they should be able to “consider it done.”