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	<title>Mosaic</title>
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	<link>http://www.mosaicmanagementgroup.com</link>
	<description>dental practice coaching &#38; consulting</description>
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		<title>What can be shared on email with patients?</title>
		<link>http://www.mosaicmanagementgroup.com/what-can-be-shared-on-email-with-patients</link>
		<comments>http://www.mosaicmanagementgroup.com/what-can-be-shared-on-email-with-patients#comments</comments>
		<pubDate>Tue, 14 Feb 2012 22:32:08 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1867</guid>
		<description><![CDATA[The following question was posted to the Academy of Dental Practice Management Consultants which Linda and I belong to. I thought you would all want to know the answer. How specific can email to patient be reminding them about treatment? Can you mention specific treatment needs or only make a general statement to contact the]]></description>
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		<title>Growth</title>
		<link>http://www.mosaicmanagementgroup.com/growth</link>
		<comments>http://www.mosaicmanagementgroup.com/growth#comments</comments>
		<pubDate>Wed, 01 Feb 2012 19:19:47 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1862</guid>
		<description><![CDATA[Most practices we work with believe in continuous personal and professional growth. They realize they and their team have lots more potential to unlock.  So…ask yourself: How do you want to grow personally? Are you a better person today than you were yesterday? What are you doing to get your team to grow personally? Are]]></description>
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		<title>Insurance Processing</title>
		<link>http://www.mosaicmanagementgroup.com/insurance-processing</link>
		<comments>http://www.mosaicmanagementgroup.com/insurance-processing#comments</comments>
		<pubDate>Sun, 06 Nov 2011 22:33:53 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[financial arrangements]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1782</guid>
		<description><![CDATA[We have been in a few office recently that were not using some of the tools we commonly recommend to assist in processing of insurance claims- to refresh your memory here they are again: 1. Insurance Solutions Newsletter &#8211; find it at: http://www.dental-ins-solutions.com 2. &#8220;Coding with Confidence&#8221; by Dr. Charles Blair &#8211; also found on]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Great Quote from Delivering Happiness by Tony Hsieh of Zappos</title>
		<link>http://www.mosaicmanagementgroup.com/great-quote-from-delivering-happiness-by-tony-hsieh-of-zappos-2</link>
		<comments>http://www.mosaicmanagementgroup.com/great-quote-from-delivering-happiness-by-tony-hsieh-of-zappos-2#comments</comments>
		<pubDate>Sun, 16 Oct 2011 19:57:20 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[management]]></category>
		<category><![CDATA[meetings]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1761</guid>
		<description><![CDATA[If you have not ordered shoes from Zappos you are missing an experience &#8211; it is a great lesson in trusting the customer as well as providing top notch service. Here is the quote from the book Delivering Happiness by Tony Hsieh. It is in our resource store and a interesting book to read on]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Insights from our Academy of Dental Management Consultants Annual Meeting</title>
		<link>http://www.mosaicmanagementgroup.com/insights-from-our-academy-of-dental-management-consultants-annual-meeting</link>
		<comments>http://www.mosaicmanagementgroup.com/insights-from-our-academy-of-dental-management-consultants-annual-meeting#comments</comments>
		<pubDate>Wed, 12 Oct 2011 20:19:59 +0000</pubDate>
		<dc:creator>Linda</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1746</guid>
		<description><![CDATA[We have just returned from a fabulous educational meeting and networking session in Las Vegas,  with the prestigious Academy of Dental Management Consultants. Day one was our members only meeting and we learned the latest from a compliance panel on OSHA, HIPAA, Risk Management and HR. Presentations from members on a variety of topics.  1. Improve scheduling with the use]]></description>
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		<title>The nicest/best things a dentist has ever said to a dental assistant</title>
		<link>http://www.mosaicmanagementgroup.com/the-nicestbest-things-a-dentist-has-ever-said-to-a-dental-assistant</link>
		<comments>http://www.mosaicmanagementgroup.com/the-nicestbest-things-a-dentist-has-ever-said-to-a-dental-assistant#comments</comments>
		<pubDate>Tue, 27 Sep 2011 09:28:26 +0000</pubDate>
		<dc:creator>Linda</dc:creator>
				<category><![CDATA[leadership]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1734</guid>
		<description><![CDATA[These are some of the responses to the question &#8220;What is the nicest/best thing a dentist has ever said to a dental assistant?&#8221; that Kevin Henry asked and published in the Dental Assistinig Digest.  Take the time to say something nice to your assistant and watch them shine! Thank you. You are irreplaceable. Great job! At my last yearly]]></description>
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		<title>Raising your Fees</title>
		<link>http://www.mosaicmanagementgroup.com/raising-your-fees</link>
		<comments>http://www.mosaicmanagementgroup.com/raising-your-fees#comments</comments>
		<pubDate>Tue, 02 Aug 2011 13:16:59 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1453</guid>
		<description><![CDATA[Many Doctors have hesitated to raise their fees. Whether it was fear that lower priced competitors would take their potential patients or that they &#8220;could not raise fees in this economy&#8221;, fees have remained the same since 2009 for many practices. Other practices feel they should &#8220;maintain the status quo&#8221; because they will only take]]></description>
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		<title>Dental Fees are on the Web for your Patients</title>
		<link>http://www.mosaicmanagementgroup.com/dental-fees-are-on-the-web-for-your-patients</link>
		<comments>http://www.mosaicmanagementgroup.com/dental-fees-are-on-the-web-for-your-patients#comments</comments>
		<pubDate>Thu, 21 Jul 2011 17:13:13 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[In the News]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1451</guid>
		<description><![CDATA[There are websites designed to help consumers estimate what dental services will cost them. One for you and your team to check out is: http://www.fairhealthconsumer.org On their website they state: &#8220;Fair Health is a not-for-profit organization whose mission is to help consumers understand the out-of-network reimbursement system and estimate out-of-network medical and dental costs. Our]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Part 2:  What Questions to Ask when Networking.  More low cost ways to market your practice</title>
		<link>http://www.mosaicmanagementgroup.com/part-2-what-questions-to-ask-when-networking-more-low-cost-ways-to-market-your-practice</link>
		<comments>http://www.mosaicmanagementgroup.com/part-2-what-questions-to-ask-when-networking-more-low-cost-ways-to-market-your-practice#comments</comments>
		<pubDate>Mon, 06 Jun 2011 15:51:31 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1411</guid>
		<description><![CDATA[When networking you want others to feel good about themselves, and, to feel good about being in a conversation with us.  We want to ask questions that make others feel good about us as people, even though we have just met and they hardly know us. &#160; Here are our top 10 questions that are]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Part 1:  Networking at business functions or social events.  A low cost method to promote your practice</title>
		<link>http://www.mosaicmanagementgroup.com/networking-at-business-functions-or-social-events-a-low-cost-method-to-promote-your-practice</link>
		<comments>http://www.mosaicmanagementgroup.com/networking-at-business-functions-or-social-events-a-low-cost-method-to-promote-your-practice#comments</comments>
		<pubDate>Thu, 26 May 2011 20:21:28 +0000</pubDate>
		<dc:creator>Jody</dc:creator>
				<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.mosaicmanagementgroup.com/?p=1396</guid>
		<description><![CDATA[Chamber of commerce, or other business functions, and social events, are excellent sources of networking if used correctly. Follow these 10 tips for successful networking: 1. Adjust your attitude. Realize that the purpose of attending this function is to work and build your network. 2. Work the crowd. Be pleasant and approachable. 3. Prepare a]]></description>
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